call center milano

Inboundtelefonie

inbound

From the telephone exchange to the 24-hour emergency hotline incl. service number and telephone announcement.

Dal centralino telefonico alla hotline di emergenza 24 ore su 24 con numero di assistenza e annuncio telefonico.

Outbound Lösungen

outbound

Telephone marketing, new customer acquisition and address qualification.

Marketing Telefonico, acquisizione di nuovi clienti e qualificazione degli indirizzi.

Live Chat

unified communications

Customer service via live chat, messengers, email and social media channels.

Servizio clienti tramite live chat, messaggistica, e-mails canali di social media.

Telefonie

Telefonia e internet

Networked working with SDSL and telephony in HD quality thanks to NGN VoIP.

Lavorare in rete con SDSL e telefonia in qualità HD grazie a NGN VoIP.

Telefonischer Sekretariatsservice

p-call

24/7 Business Call Center

Communication is our passion, we are your partner for communication. Whether you are looking for a reliable office service, a partner for your telephone acquisition or a specialist for individual solutions. We support you comprehensively with innovative call center and telephony solutions.

La comunicazione è la nostra passione, siamo il vostro partner per la comunicazione. Non importa se siete alla ricerca di un servizio d’ufficio affidabile, di un partner per la vostra acquisizione telefonica o di uno spezialista per soluzioni individuali. Vi supportiamo in modo completo con soluzioni innovative di call center e telefonia.

Get to know us

Secretarial service, telephone acquisition,
Termination and more…

Servizio di segreteria e acquisizione

telefonica,
appuntamentie tanto altro…

Our company sees itself as a full-service telecommunications agency.
We deliver everything you need for successful outbound and professional communication. Our focus is on call center solutions in inbound and :

La nostra azienda si considera un’agenzia di telecomunicazioni a servizio completo.
Forniamo tutto ciò di cui avete bisogno per una comunicazione professionale e di successo outbound. La nostra attenzione è focalizzata sulle soluzioni di call center in inbound e :

adressqualifizierung

qualificazione degli indirizzi

Con la qualificazionedegli indirizzi arricchiamo i vostri dati grezzi con informazioni aggiuntive

rufbereitschaft

Servizio di chiamata 24 ore su 24

Our 24-hour on-call service offers your customers real added value

Il nostro servizio di assistenza telefonica 24 ore su 24 offre ai vostri clienti un real valore aggiunto

kundenumfragen

customer acquisition

Customer surveys allow you to save your Service quality

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terminierung

termination

By termination to more new customers and higher sales

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bestellhotline

order hotline

Our order hotline offers you an additional Revenue opportunity

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social-media

social media

On Facebook, Google+ and Co. our webcenter communicates with your fans

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ansagen

telephone announcements

Individual telephone announcements and queues upgrade your hotline

telko

telephone conference

Conference call at normal telephone rate, without service fees

Our smile is audible
Call Center Lösungen

Telephone acquisition from the professional call center

Consistent stock maintenance and continuous stock building are the keys to your sales success. Our 24/7 Business Call-Center offers the ideal solution for this with an individual concept for your telephone acquisition.

Trained employees arrange appointments (scheduling), update your leads (address qualification) or arouse the need for new products (cross-selling).

Secretarial service was awarded

For the first time this year, the P-Call secretarial service was awarded the IT Innovation Prize. Our innovative office service convinced the jury. We are proud of this great award and thank the experts for this award.

Ausgezeichnete Dienstleistungen
Standorte unseres Call Centers

Hotlines for your customers

Do you want to offer your customers optimal availability? The dialogues should leave lasting impressions with their callers? Then you’ve come to the right place.

Our company offers you worldwide service numbers, develops complex ACD platforms and sets them to music with professional telephone announcements and pleasant waiting loops. We create interfaces to your existing EDP system and, with our call center, ensure optimum availability around the clock 365 days a year.

Whatever your requirements, we will ensure optimum dialogs for your hotline. Talk to us:

Sales Team South-West:

(0711) 20 50 30

Sales Team North-East:

(030) 920 360 0

News from the Call Center

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