data protection

At P-Call we provide pleasant dialogues with customers of our clients. The responsible handling of personal data that you share with us is an important part of it for P-Call. Our goal is to convince you that your data is in safe hands with us and that you know how we use it. Our data protection notice gives you answers to the most important questions on this subject. A definition of the terms used (e.g. „personal data“ or „processing“) can be found in Art. 4 of the DSGVO.

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1. WHAT DATA DOES P-CALL COLLECT AND HOW IS IT USED?

We collect, store and use your personal data in accordance with the provisions of the Data Protection Act. In this privacy statement we would like to inform you which types of data we process for which purposes and which rights you have.

If you visit our websites

On the basis of our legitimate interest (see Art. 6 para. 1 lit. f. DSGVO), we collect data on access to the website and store it as „server log files“ on the website server. The following data is logged in this way:

  • Visited Website
  • Time at Time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to clarify cases of misuse. If data have to be deleted for reasons of proof, they are excluded from deletion until the incident has been finally clarified.

Cookies: For certain offers we use cookies for pseudonymised range measurement, which are transmitted either by our server or the server of third parties to the browser of the user. Cookies are small files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies to be stored on your end device for range measurement, you can object to the use of these files here:

Common browsers offer the option not to accept cookies. Note: It is not guaranteed that you will be able to access all You will be able to access the functions of this website without restriction if you make the appropriate settings.

P-Call collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data.

Personal data is all information which serves to determine your person and which can be traced back to you – for example your name, e-mail address and telephone number.

You can also visit our website without providing any personal information. In order to improve our online services, however, we store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your Internet provider. By anonymizing the data, it is not possible to draw conclusions about your person.

If you would like to get in touch with us via a contact form

We process personal data such as first name, surname, IP address, e-mail address, place of residence, postal code and content information from the contact form.

We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations.

The processing of personal data is carried out on the basis of our legitimate interest in fulfilling our contractually agreed services and in optimising our online offer as well as in preparing offers for our services.

If you contact us as a website operator through the contact options offered, your details will be stored so that they can be used to process and respond to your enquiry. These data will not be passed on to third parties without your consent.

If you have a comment leave sb./sth.

If you leave a post or comment on this website, your IP address will be stored. This is done on the basis of our legitimate interests as defined in Art. 6 Para. 1 lit. f. DSGVO and serves the security of us as website operators: Because if your comment violates applicable law, we can be prosecuted for it, which is why we have an interest in the identity of the comment author or contributor.

2.WHERE WILL MY DATA BE PROCESSED?

Your data will be processed in Germany. To the extent permitted by law, data processing also takes place in other European and non-European countries.

3. HOW SECURE ARE MY DATES?

[vc_column_intern]class=“personal-data-item__subtitle“>To protect your data from unauthorized access and misuse, we have taken extensive technical and operational security measures in accordance with German law.

4. RIGHT TO INFORMATION, CORRECTION, BLOCKING AND DELETION OF DATA IN ACCORDANCE WITH OUR DECLARATION ON DATA PROTECTION

On request, we will at any time and free of charge provide you with information about the data stored about you, its origin, recipients and the purpose of its storage. You can obtain the information at the contact details below.
You also have the right to have false data corrected and to have your personal data limited or deleted. If applicable, you may also exercise your right to data portability. If you believe that your data have been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

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5. RIGHT OF OBJECTION AND REVOCATION

You have the right to object to the use of your data for the creation of user profiles and to revoke any consent you may have given us. In this case we will refrain from processing your data for these purposes. You can send us your objection or revocation informally by post, telephone, fax or e-mail without stating reasons.
by mail:
P-Call OHG
Keyword: Privacy Policy
Naststr. 27
D – 70376 Stuttgart, Germany
by phone: 0711 – 50 20 3-0
by fax: 0711 – 50 20 3-399
by e-mail: datenschutz@p-call.de

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6. DELETION OF DATA

If your request does not conflict with a legal obligation to store data (e.g. data retention), you have a right to have your data deleted. Data stored by us will be deleted if they are no longer necessary for their purpose and there are no legal retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case the data will be blocked and not processed for other purposes.

7. DECLARATION OF CONSENT

If you have consented to the use of your e-mail address for the receipt of our newsletter and the sending of offers, you have given us the following declaration of consent to receive our newsletter and to receive offers. We have logged your declaration of consent.
Consent to the use of my e-mail address: I would like to be regularly informed by P-Call OHG about offers as well as subscribe to the newsletter and consent to the use of my e-mail address for this purpose in accordance with data protection regulations. I can revoke my consent at any time and independently of this terminate the subscription of newsletters and e-mail offers by unsubscribing (mouse click on the link at the end of each e-mail).

8. EVALUATION BY GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Inc. („Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States.

However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser in the context of Google Analytics will be not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Further information on the use of data by Google, setting and opposition options can be found on the Google website:

  • Google’s use of data when you use our partners‘ websites or apps
  • Use of data for advertising purposes
  • Manage information Google uses to display advertisements to you

9. EVALUATION BY LEADINSPECTOR

For the statistical evaluation of the visitor accesses with Technologiender Lead Inspector GmbH collects, processes and stores data for marketing purposes and to identify web visitors. The Lead Inspector GmbH technology carries out an address determination on the basis of this data, but only in those cases in which it can ensure that it is a company and not a single person as a visitor. So-called cookies can be used for this purpose. Cookies are small text files which are stored on your computer and which enable an analysis of the use of the website by you. The company data collected by Lead Inspector GmbH may also contain personal data. Lead Inspector GmbH may use information left behind by visits to the website to create anonymous user profiles. If IP addresses are collected, they are anonymized immediately after collection by deleting the last number block.
The collection and storage of data by Lead Inspector GmbH for this website may be revoked at any time with effect for the future at www.leadinspector.de/widerspruch

10. WHO SHOULD I CONTACT IF I HAVE QUESTIONS ABOUT DATA PROTECTION AT P-CALL?

If you have any questions or comments you can reach us via the contact form. Alternatively, you can also contact our customer service or the data protection officer of P-Call OHG, Ms. Beate Egenhofer, Naststr. 27, 70376 Stuttgart, datenschutz@p-call.de.