Not every customer likes to reveal his personal data on the Internet.
Wouldn’t it be nice to have an alternative here?
Whether mail-order pharmacy, online boutique or computer retailer. Today almost all articles of the real world are offered for sale online.
But the recent scandals over stolen data and credit card abuse are also deterring more and more people from ordering online. What really happens when I enter my personal data in the online shop no one can so really
Our employees take the orders of your callers, can if necessary give a direct statement about delivery times and availability and actively promote sales. So we point your customers if desired also directly to special offers or give tips for additional articles.
Your customers will love this service. Because here your customers do not communicate with a machine but with a real person. You can define individually when your order hotline should be reachable. If you wish, we can also accept your orders around the clock every day.
By the additional sales channel, you can now reach customers who are afraid to place online orders.
Direct answering of questions increases customer satisfaction compared to competitors without order hotline.
For the use of an order hotline you only incur low costs.
Increase sales by actively cross-selling our telephone agents.
Our Call Center offers you support 365 days a year, around the clock. So your customers can order by phone around the clock every day.
Our agents all speak German and English. On request, we can also offer you our service in the foreign languages you require.
The technical connection to our call center takes place via interfaces which we will be happy to adapt together with you. Our technical support takes care of most of the work and actively supports you with the integration.
If all details have been clarified, we can put your hotline into operation within one week, if requested. take.