Outbound is the outbound communication. In the call center, this is usually active telemarketing. For example, we support the sales department in achieving its goals.
The P-Call Call Center focuses on the outbound area. We support sales representatives in the acquisition of new customers. Arrange appointments for product presentation or carry out address qualification on the phone.
All outbound measures are aimed at supporting the sales department in its work. Active telemarketing is an extensive topic with a lot of